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Retail Technology Tip #6 From Storis: Running A Productive Sales Floor

Furniture World News Desk on 4/27/2016

By Storis

There are a lot of moving pieces that go into running a successful showroom. From managing your staff to making your merchandise shine, there are many variables to keep track of. Making sure everything runs seamlessly can be stressful, especially if you are trying to remember all the important details in your head. Technology can help busy business owners make sure none of the critical pieces to their sales floor’s productivity fall through the cracks. Here are 4 that give our retailers peace of mind.

  1. A critical part of having a successful showroom is having your merchandise properly displayed. Our software provides a report for Floor Sample Needs, which can help you identify what pieces need to be transferred from your warehouse to be displayed on your floor. This is a great report for managers to review to make sure their top selling products are always represented. This can make a big difference in your sales, because based on Retailworks Inc.’s research, close attention to a visual merchandising strategy can increase revenue by 15%.

  2. Garnering new business is tough work! So when you do get a potential customer through the door and they go as far as starting a sale, the last thing you want is to miss closing the deal. That’s where the Open Sales Order Summary report comes in. This report is a great follow up tool for open items. It displays sales orders that have a remaining balance, with customer contact information and products details. This makes it efficient for your sales team to follow through on open orders and increase revenue. Retailers closed up to 20% more business with adequate follow up according to DemandGen.

  3. Tracking your customers is just as important as tracking your inventory. Using a Customer Relationship Management system that integrates to your inventory is the best of both worlds. CRM can help you monitor important contact points to stay connected with your customers. From calling to update them on a delivery item to emailing prospective customers about a big sale, having all your information centralized makes these processes easy. You can also link customer profiles directly to their sales orders and inventory they’ve shopped. Having this information on hand helps your team foster loyal relationships. Trackvia found that managing your customers with CRM can increase sales revenue by 41%.

  4. Keeping your sales rotation productive and your team happy can be a challenge. Using an Up-System can help keep opportunities for sales and commission fair. By managing rotation with technology you will always know who is rightfully up next, which also keeps all of your customers attended to. An Up System has been proven to go a long way in keeping your sales team upbeat, engaged, and motivated.

Running a tip-top sales floor is not an easy task. With software we provide tools that help you feel confident in your store’s performance and rest easier knowing important tasks are in good hands.

More about STORIS: Founded in 1989, STORIS continues to be the leading provider of Retail Software Solutions and Services to Big Ticket retailers of ALL sizes. Over 350 Clients utilize STORIS’ single ERP solution including point of sale, mobile processing, supply chain management, customer care, accounting, ecommerce solutions, business intelligence and more. 

For more information contact 1.888.4.STORIS  or leave a message at https://www.storis.com/contact/ 

Technology Tips From Storis

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