Tools2Win® and PerformNOW™ Announce Software Integration

Furniture World News Desk on 7/24/2022

PerformNOW, the largest retail home furnishings industry performance group business and CRM software provider, has integrated with Tools2Win®, the top industry data analytics software that turns point of sale data into actionable information.

Together this combined technology allows operational data from the Tools2Win point-of-sale integrations to be used by PerformNOW’s powerful CRM software.  A data feed for sales, customers, vendors, and orders is connected between Tools2Win and PerformNOW.  This enables quick and easy access to information for automated follow-up communications and marketing campaigns to be set-up as pre-defined workflows.

David McMahon, Founder of PerformNOW, states that, “Tools2Win is a great way for businesses to use their data from point-of-sale systems to make profitable decisions.  From this wealth of data, we can add further value to our mutual clients by enabling them to automate follow-up on customer sales, vendor orders, and send targeted communications.  This allows the retail consumer to track the status of their sales and the retailers to get updates from their vendors in a tracked and more organized fashion.”

Brian Dodge, of Tools2Win, agrees stating, “We have worked with David and PerformNOW for several years now with our mutual clients.  Using the data that we collect further helps our clients to enable innovative ways to automate messaging and follow-up so they can increase their sales while enhancing their customer’s experience.  Tools2Win is all about organizing data to enable actionable results and PerformNOW’s CRM gives our mutual clients even more horsepower.”

One common user, Vanessa Liesen, GM of Michael Alan Furniture, a past HFA Retailer of the Year Winner, says, “PerformNOW and Tools2Win are 2 software partners that help grow our business and give our customers the best experience.  Tools2Win helps us better understand our performance to make better decisions while PerformNOW helps us communicate and organize more effectively with customer leads, open sales, and service.  It is through partners like these  that help us be the best in our marketplace.”

About Tools2Win®

Tool2Win is a suite of software tools that turn point-of-sale data into actionable information for the home furnishings industry.  It is a 100% automated solution that includes Merchandising, Inventory, Marketing, and Sales tools delivered to a retailer’s inbox daily.  The output of the tools are in a simple, easy-to-read, and visual format allowing retailers and their staff to quickly understand the data and identify business opportunities.  For more information contact Brian at bdodge@tools2winretail.com or 214-882-0226

About PerformNOW™

PerformNOW’s software is a complete furniture industry-focused customer experience management technology solution for sales, operations, marketing, service, and recruiting.  It enables retailers to improve communication via automation with prospects, customers, vendors, and candidates.  This web-based software platform can integrate with any popular industry web and software solution.  PerformNOW also directs multiple industry performance groups and consulting engagements.  For more information contact David at david@performnow.com .