Over 153 Years of Service to the Furniture Industry
 Furniture World Logo

Furniture World Articles

All of the Furniture World Magazine Articles that have also been published online can be found here. Select a year to begin browsing the articles.

Articles published in 2017

Inventory and Sales Performance Metrics 2018  - 11/29/2017

If you are a furniture retailer who wants to continuously improve, but needs to know where to start, this article is for you!

Lindy's Furniture At 100  - 11/29/2017

Lindy’s has over 200,000 square feet of furniture showrooms and warehouse space, with prices for every budget.

Unpacking Digital Marketing Hype  - 11/29/2017

Are unsubstantiated marketing promises and digital marketing fraud wasting your precious ad dollars?

How HENRYs Will Change The Furniture Business in 2018  - 11/29/2017

Retailers need to focus on strategic shifts in what these customers want, not on marketing & messaging tactics.

Old Tech: Your Telephone!  - 11/29/2017

Here's how to improve your stone-age phone practices to increase store traffic.

Taco Bell Your Store In 2018  - 11/29/2017

What can you learn about target marketing from Taco Bell, Amazon and The Big Bang Theory?

EDITOR'S CORNER: Turkeys Of The World Unite!  - 11/29/2017

This holiday season my mind muses on season-appropriate themes of gratitude and turkeys. With regard to gratitude, it is generally accepted that grateful people have less stress, which scientists say translates into better health and longer lives.

Smarter, Faster, More Efficient Delivery - Part 2  - 9/23/2017

Discussion of self-driving vehicles, commingled delivery models, augmented reality & more.

Cybersecurity: Ransomware Threats 2018  - 9/23/2017

Here’s how furniture stores can prepare to combat likely large-scale ransomware attacks in 2018.

Retail Success: Boston Interiors  - 9/23/2017

CEO Stefanie Lucas wants Boston Interiors' customers to feel like they are shopping with their best friend.

American Manufacturing Special Section  - 9/23/2017

Special advertorial section featuring manufacturers that have significant content from American sources.

Design & Designer Series: Libby Langdon  - 9/23/2017

Libby Langdon talks about what consumers want, and how retailers can do a better job of connecting with them.

Point/Counterpoint: What Keeps You Up At Night?  - 9/23/2017

Bill Napier and Ed Tashjian tell why they are deeply concerned about the future of US home furnishings retailers.

Better Bedding & Mattress Sales: One Sentence, One Small Step  - 9/23/2017

Saying you are the biggest, the best, in business the longest, and your prices can't be beat... is the wrong sentence!

Disaster: Are You Ready?  - 9/23/2017

Lessons from Hurricane Harvey. No furnishings retailer is completely safe from disaster, natural or man-made.

SWOT Analysis  - 9/23/2017

Knowing your strengths, weaknesses, opportunities and the threats facing your business allows you to focus.

Advance Planning For 2018  - 9/23/2017

Sure, it’s not even Halloween, but here are some planning tips for a happy and successful 2018.

EDITOR'S CORNER: Furniture Industry: Then and Now.  - 9/23/2017

The more things change, the more they seem to stay the same!

Point/Counterpoint: How Much Is Too Much Digital?  - 7/7/2017

Bill Napier thinks there is too much hype about digital-only retail marketing. Ed Tashjian takes a more nuanced view.

Retail Success: BoConcept  - 7/7/2017

BoConcept’s new flagship store will set the stage for expansion in the USA of the 300 store global furniture franchise.

On Trend: Color & Style  - 7/7/2017

Use the process outlined in this article to translate your vision and ideas into great buying decisions.

Showroom Outdoor WOW!  - 7/7/2017

Create that WOW factor for your outdoor displays to generate above average sales.

Better Bedding & Mattress Sales: Closing the Sale  - 7/7/2017

Part 1: How can a quiet, modest, non-pushy RSA ever be a good closer? Here's how!

Seven "Magic" Traits Of Successful Sales Managers  - 7/7/2017

The seven traits of the most successful sales performance managers, plus tips on how to develop them.

Furniture Sales Pre-Suasion  - 7/7/2017

What if your sales people knew exactly what to say and when to say it before they made an appeal of any kind?

Built on Quicksand? Your Advertising  - 7/7/2017

Today, more than ever before, it is easy to build your advertising strategy on quicksand.

Retail Phone Talk  - 7/7/2017

Five steps to help your people develop better phone skills and get rid of phone system features that annoy customers.

EDITOR'S CORNER: Advertising That Clicks!  - 7/7/2017

In this edition of Furniture World, our Point/Counterpoint duo, Bill Napier and Ed Tashjian, debate the efficacy of print vs. digital.

Retail Cyber Security Threats and Solutions  - 6/1/2017

Don't ignore this article. ALL of your business and customer data is at risk NOW!

Retail Success: The RoomPlace  - 6/1/2017

Starting with a push cart in 1912, The RoomPlace has grown to include 25 stores and 700 employees.

Expanding GMROI  - 6/1/2017

Here's how one retailer used Expanded GMROI, a team approach, to grow GMROI 16% from 2015-2016.

Who Wants To Greet a Millionaire?  - 6/1/2017

Five steps to help retail sales associates serve customers like millionaires so they might become one.

Connect With The HENRYS  - 6/1/2017

How to connect with this large, highly niched target market, to increase traffic and boost sales.

Scary Retail Stories  - 6/1/2017

Best ways to avoid situations that may lead to customer injuries; physical, emotional and financial.

Editor's Corner: Rembering Thelma Mason  - 6/1/2017

62 years of service to the furniture industry.

Point-Counterpoint: A Millennial Myth?  - 3/29/2017

Is this promising demographic target being over-hyped by marketers in the furniture industry?

Investing In Retail: Running the Numbers  - 3/29/2017

Which opportunities should you invest in to get the best return? How do you know if costs will be covered?

5 Tips For Shopping High Point  - 3/29/2017

A true retail partner will offer initiatives and programs to help you SELL.

Design & Designer Series: Todd Bracher  - 3/29/2017

An interview with award-wining designer Todd Bracher about design, consumer & retail trends.

Principles of Influence  - 3/29/2017

Six important promotional ideas to get your customers to say "yes!" based on the writings of Dr. Robert Cialdini.

Smarter, Faster & More Efficient - Part 1  - 3/29/2017

Run-down of the most exciting opportunities for furniture retailers coming up in the area of transportation and logistics.

The Future of Retail Decision Making  - 3/29/2017

The role of fast data, big data, artificial intelligence and business intelligence in retail decision making.

Retail Profile: Park Home  - 3/29/2017

Retailer combines and renovates stores, adds categories, while providing seamless customer service.

Creating a Disney Effect  - 3/29/2017

Seven things Disney does to get people to happily open their wallets that are instructive for home furnishings retailers.

Better Bedding & Mattress Sales: Set Misinformed Customers Straight  - 3/29/2017

Best ways to help the uninformed and misinformed to make the right purchase decisions.

Editor's Corner: Sitting on the fulcrum a changing industry.  - 3/29/2017

Some days I come to work believing that not much has changed in our industry. Other mornings, like this one, the world seems full of possibilities.