Furniture World Articles
All of the Furniture World Magazine Articles that have also been published
online can be found here. Select a year to begin browsing the articles.
Articles published in
2021
What’s in Store For 2022?
- 12/27/2021
There will be winners and losers this year. Industry observer Tom Liddell provides insights into potential problems and what if anything retailers might do.
Design & Designer: Michelle Lamb
- 11/21/2021
The trend and design consultant comments on trend styles and colors, plus discusses how retailers might adjust the percentage of core vs. trend merchandise in their stores.
Funnels and Paths
- 11/21/2021
Funnels create customer experience paths that boost retention, generate positive word of mouth marketing and turn more customers into repeat customers.
Holy Extended Terms, Batman!
- 11/21/2021
Create the options you need today, rehearse them with your sales team and keep your ‘Gotham’ safe, secure and viable.
Next Level Training - Part 2
- 11/21/2021
As pandemic related issues retreat, what exactly might be done to increase the relevance of in-store sales experiences?
Outlet Store Design
- 11/20/2021
Retailers have increased the scale of their outlet areas and built freestanding outlet stores to meet demand and provide merchandising flexibility.
Design & Designer: Ingrid Fetell Lee
- 9/25/2021
Designer and “Joyful” author discusses how retailers can adapt in-store environments to influence moods and affect shopping behaviors.
Turnover Tsunami at Retail
- 9/25/2021
Can you keep nearly fully staffed in a very tight job market? A top furniture industry recruiter explains how.
Delivery: Two Guys and a Truck
- 9/25/2021
When a delivery driver is both the first and last person your customer meets after an online purchase, making a great impression is even more important.
Halloween at Retail
- 9/25/2021
Slasher film characters like Michael Myers come back from the dead in sequel after sequel, but customer issue resolution need not be a series of horror stories
HFA Reports
- 9/25/2021
Information of interest to retailers from the Home Furnishings Association.
The Delivery Tool Quandary
- 7/30/2021
How to reduce frustration and extra costs resulting from lost tools and touch up materials during delivery.
Editor's Corner: Don't Kill that Fly!
- 7/30/2021
Are we stuck in the furniture industry’s version of flypaper—sticky, pandemic-created—where the end to the inconvenience and uncertainty is endless?
Space Race: How to Negotiate Your Best Deal
- 7/28/2021
Leases on roughly 1.5 billion square feet of retail space will expire this year. That, combined with a high vacancy rate, make it a buyers’ market for home furnishings retailers.
Design & Designer: Victoria at Home
- 7/28/2021
Interior designer, store owner and style spotter shares her thoughts on selling,
supporting the interior design community, High Point Market and current trends.
Future Stores
- 5/9/2021
A fundamental shift has occurred in the way forward-thinking home
furnishings retailers are approaching store design.
Design & Designer: Gary Inman & Zach Hodgin
- 5/9/2021
Inman and Hodgin anticipate a post-pandemic flood of designs focusing on new materials and colors. Get ready for less beige and boring plus a number of hard-to-reconcile, diverse design trends.
CXM Workflows Defined
- 5/9/2021
Retailers use CXM to automate sales and service processes. Automation triggers save time and produce meaningful results quicker.
Furniture Leasing: Fernish Has A New Model
- 5/9/2021
Online furniture retailer Fernish targets a young mobile audience that sees traditional furniture retail as clunky, costly, inefficient and hassle intensive.
HFA Reports: Dramatic Changes
- 5/9/2021
HFA’s Government Relations Action Team has been working with policy influencers at the national and state levels.
Customer Experience Management
- 3/20/2021
CXM is a tool that will help you to grow your furniture business and outperform competitors large and small.
Corporate Social Responsibility
- 3/20/2021
Andrew Koenig explains how home furnishings retailers can conceive and implement a CSR program that helps employees, customers and the communities.
HFA Reports: PPP Tax Implications
- 3/20/2021
News about Home Furnishings Association’s retail members plus legislative and other information of interest to Furniture World readers.
Retail Sales: A Great Career?
- 1/23/2021
Selling mattresses and furniture can be a great career. So, what can be done to elevate the status of RSAs, starting now in 2021?
HFA Reports
- 1/23/2021
News about Home Furnishings Association's retail members plus legislative and other information of interest to Furniture World readers.
Harkness Furniture at 100
- 1/23/2021
HFA member Harkness Furniture completes a century of growth and looks forward to a bright future.
HFA: Looking Forward
- 1/23/2021
After what we've seen this year, it's more important than ever to have a support system.
The 2000-Year-Old Furniture Man
- 1/23/2021
Gordon Hecht chats with a 2,000-year-old man about his experiences in the furniture industry over the past 150 years.
Design & Designer: SCAD
- 1/22/2021
A discussion of furniture design trends consumers will be looking for as we exit the pandemic.
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