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Sylvia Shively 1807 Tartan Court, Puyallup, WA 98372 Phone: 253-226-6933 E Mail: cooky@nventure.com

OBJECTIVE: Ambitious Top Sales Performer – Persuasive Communicator – Tenacious Negotiator and Closer
My desire is to aggressively prospect and manage accounts using the utmost comprehensive and ethical sales techniques to maximize sales through customer satisfaction for your company’s vision and goals.

AREAS OF EXPERTISE:

 Execute, Negotiate and Manage key accounts through Business Development Strategies
 Cold Call, Prospect, Network & Target accounts in a competitive landscape
 Articulate Speaking/Presentation Skills, individual, group, conventions, or showroom venue.
 Experienced Liaison bringing the commercial/hospitality/residential/dealers (contractors/design & architecture/builders) into a common arena to generate maximum sales.
 Combine patience, determination, and persistence in clients issues and ensuring 100% satisfaction
 Team Player, Detail Oriented and I work well with diverse cultures and personalities.
 Proficient in Microsoft Word, Publisher, Excel, Lotus and SA400

WORK EXPERIENCE:

Territory (Builder/Dealer) Manager Mohawk Industries January 2006 - November 2008
Responsible in developing and executing maximum floor covering sales in Washington State through networking, referrals, cold calls, and existing accounts. Meet sales quotas and maintain optimal client satisfaction through short and long term objectives established in the company’s business plan. Sales exceeded 4 million dollars a year.

 Product Presentations: Home Builders (national & independent) that build 100 homes or more. Architect and Design firms with multimillion dollars projects such as; High-rise, Commercial and Management Properties.
 Calculate and quote pricing, monitor sales, budgets and stock levels by using winning sales technique.
 One of only five builder sales people to sell both hard and soft surfaces in the company on the west coast.

Director of Contract Sales Comfor-Pedic Bedding June 2004 – June 2005
Managed and develop a sales team of 14, nation wide. Review territory performances and sales goals in the industry. Continually educate sales staff on sales techniques and company procedures. Create and implement product collateral, specifications and costs while establishing corporate accounts in the hospitality, healthcare and education arena.

 Client list exceeded 800 customers with revenue of 2 million dollars for first year sales.
 Design and execute floor plan for showroom and convention hall venues for exhibiting products.
 Corporate sales included working directly with CEO’s, Presidents, and Owners of properties and companies.

Sales Executive Campbell – Cox January 2003 - May 2004 Responsibility is to generate sales in the Seattle/Tacoma area for floor covering in the Commercial/Hospitality/Residential industry. Target accounts were contractors, project managers, architects, designers, and property management companies.

 Secured and managed contracts up to $150,000.00 for city and government projects.
 Specify materials, estimate costs, order materials and negotiated labor and schedule installation.

Hospitality Design Sales U.S. Contract Group January 2002 – December 2002
Interior Design Sales was for the Hospitality industry in Washington and Alaska. Comprehensive design service was from conception to installation. Average hotel project was 40 rooms which exceeded $800,000 in procurements.

Contract Sales Representative Serta Mattress Company August 1983 – May 2001
Negotiate and implement contracts for the Hospitality/Educational and Institutional industries. Territory was WA, OR, ID, and OR. With sales that exceeded 4 million dollars a year. Ten years running I was recognized for the highest sales in the company. I also acted as a liaison between Serta plants & clients world wide in securing contracts.

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