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In today’s highly competitive and fast paced market, organizations need strong and aggressive sales/operations leadership to meet ever-changing business development goals. I am certain I can contribute this level of performance to your team; I invite you to consider my qualifications and accomplishments.

A Unique Entrepreneur, with extensive knowledge and previous experience as an Executive with C.E.O., C.F.O., President, V.P. and other Senior Executive level responsibilities.

 Experience: 15 + Years of productive Corporate Vision, Strategic Management, Operational Planning, and Sales Management expertise. A proven record of success in leading diverse sales and operations teams to cost reduction and profit optimization. Re-organization and turnaround management experience. Re-engineered operations and process improvement. Acquisitions and merger experience.

 Results: Budget and forecasting P and L responsibilities and implementation of $92.0M semi annual budgets, both payroll and non-payroll accounts. Weekly managed oversight for over 100 depts. Cost savings reduction of $500,000 by identifying inefficiencies within distribution charges. Managed over seven hundred employees. Set standards, guidelines, policies and procedures.

 Performance: Skilled at establishing sales and operational excellence within culturally diverse environments during challenges of both growth and in a declining sales environment. Successful at building high performance sales/operation teams translating conceptual models into specific growth strategies. Instituted business development campaigns designed to improve market share and gross revenue.

I am an accomplished sales/operations strategist and solution oriented executive who thrives in challenging, fast paced environments where my performance directly impacts the bottom line.
In addition, my solid organizational leadership and decision making skills can make an immediate contribution to your operations and business development.

Currently, I am seeking a position where I can continue to uphold strong sales/operational performance standards. As a member of your management team, I am confident that my innovative skills and results driven approach would make a significant contribution to the success of your organization.

My resume is enclosed for your review and consideration. I would welcome an opportunity to speak with you regarding opportunities you have available currently or in the future.

I have been working in the greater San Francisco Bay Area all my life. I am open to new ventures and opportunities within the bay area. I am also willing to relocate.


Respectfully,


John Caputo

Enclosure

RESUME:

JOHN V. CAPUTO
210 Oregano Way • Oakley, CA 94561 925-348-4633 • j_caputo@att.net

Executive Sales, Marketing, Operations, & Finance Management

Combined Sales, Marketing, Operations, and Management Executive. Successful at building high performance sales, operations, and service teams and organizations with P and L responsibility. A strategic visionary with a clear sense of purpose and urgency when faced with diverse situational challenges during periods of both declining sales and rapid growth. Combines strategic, tactical, and financial expertise with extensive qualifications in Sales, Marketing, and Business Development. Record of reversing financial declines and capturing significant cost reductions through process of redesign and performance enhancement. Skilled at partnering finance, operations, and sales, developing improved productivity and cross enterprise alliances. Expert at creating/capitalizing on networks, liaisons, and business connections while negotiating/managing joint ventures and strategic partnerships.
 Corporate Vision & Strategic Planning
 V.P. Regional Director of Sales/Ops Management
 Forecasting & Budgeting Operations and Capital
 Reorganization, Turn Around Management Skills
 Operations, Productivity improvements
 Capital Expense analysis Planning and funding
 Creative Branding and Marketing
 Acquisitions and Mergers
 Project const. management/cost estimating
 Conducted annual Board/Shareholders mtg.
 Market evaluation, Penetration & Expansions
 Proficient Word, Excel, Outlook, QuickBooks  Joint Ventures and Business Relationships
 Revenue/cost reduction/Profit Optimization
 Market Penetration and Pricing Strategies
 Contract Negotiations
 Labor/Management Negotiations
 Revitalizing Stagnant and declining sales
 Employee Performance & Enhancement
 Major account Portfolio Development
 H/R Risk Management, Safety Compliance
 Event, Marketing and advertising
 Community Development, Fundraising
 Performance enhancement

PROFESSIONAL EXPERIENCE

SUMMIT BANK, , OAKLAND, CA 2008 TO 2009
V.P. Sales Manager & Business Development. Direct regional responsibility for 4 Branch locations. Successful at establishing the vision and strategies necessary to grow the banks business in both established accounts and new accounts. Expert at identifying deficiencies and implementing new programs for improved performances. Immediately established a $5.0M in new accounts. Responsible for promoting the banks brand within the market. Accountable for creating and sustaining an environment of relationship sales and service excellence achieved by developing, executing, and managing aggressive strategic sales and service initiative programs, within local market. Managed, supervised, evaluated, hired, and terminated Relationship Managers based on performance. Developed relationship with SBA; received authorization from SBA allowing bank to promote and utilize SBA lending as additional options to Banks Clients. Conducted SBA training to Relationship Mangers and Note dept. Implemented new credit card to offer clients increased profits for the bank by opening over 100 new credit card applications.

QUICK REFERRENCE OF ACCOMPLISHMENTS:
 Introduced and initiated SBA Program to Summit Bank.
 Designed and Marketed new campaigns and promotional material.
 Created, developed and implemented new sales tracking system and Pipeline.
 Improved selling skills and performance of Relationship managers and loan officers.
 Organized and lead a team of 8 account relationship managers with accountability for identifying and pursuing new clients.


DREXEL HERITAGE HOME INSPIRATIONS, CONCORD, CA 1999 TO 2007
C.E.O., C.F.O., President. Founder and built successful Retail design stores. Created and formulated corporate vision structure and business plans. Direct P and L creation and management of $7.0 budget. Initiated growth Strategies, Recruited Sales, Designers, operations, customer service, and warehouse personnel. Negotiated and contracted with subcontractors. Negotiated license contracts with major vendors and built joint relationships. Approved all major financial expenditures, and new product assortment initiatives. Negotiated leases/extensions for existing and new store locations with direct capital creation efforts. Approved and managed construction of existing and new store construction plans and floor layout and design. Created special marketing events resulting in additional revenue of $600.0T. Developed market strategies and advertising calendars. Held autonomous decision-making authority for financial and administrative functions. Identified and mitigated business and operational risks. Implemented selling skill strategies and individual performance evaluations. Established payroll structures for hourly and commission personnel. Developed and instituted policies and procedures for new company. Delivered and exceeded sales expectations by $1.0M the first year. Designed and implemented new sales and inventory software system. Conducted and Reported to Board and Financial institutions in annual shareholders meetings. Negotiate long term strategic alliance with Drexel heritage thereby allowing our company both control of rapid supply of product to our customers and lower prices with higher margin.
QUICK REFERRENCE OF ACCOMPLISHMENTS:
 Exceeded sales expectations starting in first year by $1 million dollars.
 Increased profitability year over year despite increasingly lower margins in industry.
 Spearheaded special marketing programs resulting in additional revenue of $600,000 dollars.
 Negotiated with key vendors on new product assortment for improved sales and increased P.O.N.

SUBURBAN HOUSE, CONCORD, CA 1996 TO 1999
General & Regional Manager. Managed four stores and distribution center in San Francisco Bay Area with $22 million in sales. Trained and supervised management and sales personnel. Reduced ad expenses, while improving market share. Cut payroll, identifying inefficiencies. Restructured operations for improved productivity and efficiency. Excelled at partnering with core operations to significantly increase the company’s footprint, market share and generated sustainable revenue gains. Managed autonomously; directing all sales, marketing, product assortment, and pricing structure. Identified and mitigated expenses saving company $175,000 first year.

QUICK REFERRENCE OF ACCOMPLISHMENTS:
 Exceeded sales expectations starting in first year by 22% and subsequently by 12% and increased Gross margin from 43% to 53%.
 Persuaded Vendors to carry and manufacturer special product line, improving market share and revenue.
 Mitigated payroll and non payroll expenses.
 Improved poor individual sales performances by weekly evaluations and training.

BREUNER’S, PLEASANT HILL, CA 1991 TO 1996
Store Manager promoted to V.P. Director of Stores CA, AZ, and NV. As store Manager; formulated sales strategies with a dual focus on increasing product knowledge and selling skills within the sales force. Evaluated poor performers and mandated weekly review and analysis with Sales managers. Reviewed and counseled sales managers with directives and methods of improving their respective sales personnel. Instituted new sales strategies, controls and metrics transitioning poor performances into improved confidence and close ratios. Single handedly increased total store sales and individual close ratios. Promoted to V.P. Director of Stores Autonomous authority in planning $200 million annual budgets for multi store chain of 22 stores and distribution centers, with Direct reporting to C.E.O. and C.F.O. Established and managed all Sale and Marketing initiatives. Directly supervised 3 regional managers, 22 store managers, 22 operations managers and over 700 employees. Established corporate vision and lead the strategic planning process, managed all, financial, tactical, sales and customer service functions of business. Record of reversing sales declines and captured significant cost reductions by $700,000. Through successful sales management efforts increased store line revenues. Closed unproductive stores/warehouses to lower expenses and placed warehouse in existing stores creating improved productivity, margins and improved customer service. Reduced head count by 200 at corporate office. Project oversight of store re-models and new store constructions. Solely collaborated and managed the process of due diligence and the acquisition of a new company with reporting only to the existing C.E.O. & incoming C.E.O.

QUICK REFERRENCE OF ACCOMPLISHMENTS (Breuner’s:)
 Increased revenues by establishing a back to basics sales management culture in accountability
 Created special marketing campaign resulting in $785,000 added revenue.
 Recruited top sales professionals and store management to improve sales and customer service.
 Responsible for due diligence in preparation for acquisition.
 Labor management negotiations

MACY’S, SACRAMENTO, SAN FRANCISCO, BIRDCAGE, CONCORD, CA 1985 TO 1991
Sales/Service Superintendent, Dept Manager, Operations Manager, & Store Manager Successfully progressed through Macy’s Jr. Executive program as Sales superintendent. Managed 4 service managers, autonomously developed a new program insuring advertised items are merchandised properly and priced prior to advertising events. Conducted storewide meetings insuring all employees are aware of the items advertised; establishing add-on sales. This program was adopted by all stores in division successfully increasing awareness of advertised items and increased store/divisional sales. Promoted to Department Sales Manager of Men’s furnishings and Men’s Shoes Managed 25 full and 10 part time employees, independently created and formulated targeted individual hourly productivity standards, later adopted by divisional and by every dept. This contributed to raising higher standards and increased company volume. Promoted to Department Sales Manager furniture and Rug Depts. Increased departmental sales revenue from 7th ranking to #2. Promoted to Sales Manager at Macy’s Flagship store in S.F. Increased sales by 22% by instituting individual sales performance reviews and targeting higher close ratios. Developed and improved employee’s product knowledge through assigned training seminars. Managed 65 employees and 15 union warehouse personnel. Identified deficiencies within Dept, created separate selling group for assigned product category increased additional $300,000 revenue. Mitigated shortages from previous inventories by conducting a thorough and successful inventory. Promoted to Operations Manager prepared budgets for $92 million store. Played key role in negotiations with unions. Supervised departmental reconstructions. Promoted to Store Manager, of Macy’s first Home Store on the west coast. Instituted creative marketing events. Managed oversight on construction projects. Planned total store line budgets. Recruitment of entire store personnel. Managed three Managers, 23 hourly personnel, 45 commission personnel, customer/credit personnel, and 15 union warehouse personnel 6 Engineers.

QUICK REFERRENCE OF ACCOMPLISHMENTS:
 One of few Senior Executives to possess both General Merchandise Management and Operations Management experience selected to Manage and open the first Home Store on the West Coast.
 Audited Distribution Company and saved company $250,000 semi-annually by identifying discrepancies.
 Created special marketing event semi annually initially producing $235,000 in the first event in a
One 4 hour sales period, after refining the event produced over $1.0M dollars the following season.

RB FURNITURE, CONCORD, CA 1983 TO 1985
Commission Retail Sales and design # 1 highest volume producer in the Bay Area region

JC PENNEY CO, CONCORD, CA 1982 TO 1983
Commission Retail Sales, Electronics, Furniture, and Appliances. #2 top volume producer in district.

CAPUTO & ASSOCIATES, S.F. WHOLESALE/IMPORTER 1981 TO 1982
REGIONAL ACCOUNT MANAGER & SALES REP. CA. OR. & WA. Account Manager and Sales representative of Several Manufacturer’s and importers to Retailers throughout Northern California Oregon and Washington. Serviced many large retailers and small companies alike.

C&M INTERIORS, ANTIOCH, CA 1974 TO 1980
At age 13, learned many facets of a family owned business from warehouse, Sales, customer service advertising, buying and marketing. Analyzed store business from sales to expense control.

EDUCATION

Pittsburg High School Graduate Pittsburg, CA. 1978
Los Medanos College, Pittsburg, CA. General Business and Business Law.








 
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