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Benjamin Chan Chee Hong
Nationality: Singaporean
Present Location: Suzhou (Taicang)
Singapore Address: Block 510, Jurong West Street 52, #05-96, Singapore 640510
Contact Number: +8613151666318, 13962608020 e: benchan9992003@yahoo.com

LANGUAGES SPOKEN►
English, Mandarin , Cantonese, Japanese, Hokkien, Hakka, Teochew, Taiwanese, Shanghaiese and Suzhou .

PROFESSIONAL EXPERIENCE►

Present Coast to coast designs Vice President for Asia Operation
Supply of hotel furniture located in the Miami Flordia.


2006 – 2008 Riobrands Deputy General Manager
60-year-old manufacturer of outdoor furniture located in the United States. All Riobrands production is in china.
• Managed all matters of Riobrands in china from Administration, Sourcing, Production and Technical issues.
• Lead a team of merchandising on orders placing and tracking.
• Lead a Office Manager and Shipping Manager on controlling.
• Lead a team of 60 Quality Controllers on quality and Technical issues.
• Lead a team of 5 R&D department on designing, structure control and new product development, sourcing of metals and aluminum parts and mould for new product development usage.
Best Achievements
Best Outdoor furniture Design for 2008

2005 – 2006 American of Martinsville Account Manager
103-year-old Publicly Listed furniture manufacturer located in the United States. Although most product is located in the United States AOM has been slowly migrating most of their production to China.
• Managed the whole operation for AOM in China.
• Provide technical support to suppliers and clients.
• Lead a team of 10 QC, production manager, QC manager, Auto CAD engineers, shipping and sourcing executive.
• Manage high profile hotel design and construction in USA region.
• Maintain high level of morale and productivity.
• Prioritizing and setting goals for peels, establishing training/work goals for the team
• Assist in establishing effective trading terms and business contacts with factories and customers, empowering subordinates to satisfy customer’s requirement regarding pricing, quality and timeliness of delivery.
• Improve on-going relationship with existing suppliers and pricing based on increasing volumes.
• Enforce corporate polices and procedures.
• Assist in negotiation of claim and settlement with vendors.
• Communicate and update all on going projects thru clear and concise written reports.

Best Achievements
Help AOM set up high standard of quality control system with minimum manpower used.

Explanation of Short Tenure at AOM
Headhunted to manage and run Hospitality Project in 2005 –2006. I had oversight for buyers quotation, sourcing, merchandising, production schedule, factories evaluation, CAD drawing, pre-samples till actual production and 10 direct reports. I requested to resign due to personal reasons as AOM has been sold to another company.

2002 – 2005 Kimball International / China Product Manager
59-year-old Publicly Listed furniture manufacturer located in the United States.
• Assist the General Manager in all operation.
• Managed all construction of Hotel construction and design in USA region.
• Managed and oversee all finished product program for China, Taiwan, Malaysia and Vietnam.
• Lead a team of 30 QC, production manager, QC manager, Auto CAD engineers, shipping and sourcing executive.
• Prioritizing and setting goals for peels, establishing training and work goals for the team.
• Assist in establishing effective trading terms and business contacts with factories and customers, empowering subordinates to satisfy customer’s requirement regarding pricing, quality and timeliness of delivery.
• Improve on-going relationship with existing suppliers and pricing based on increasing volumes.
• Assist in negotiation of claim and settlement with vendors.

Best Achievements
Lead team to co ordinate pre-samples for High Point show and help Kimball win best designers award for the home office and bedroom series for two consecutive years.

1996 – 2001 Yamazen Corporation/ Osaka Merchandiser/Division Merchandising Mgr
Public Listed Company in Japan, dealing in heavy machinery, furniture and health equipment.
• Managed and run merchandising department in Japan, Osaka Office.
• Managed P & L in Asia.
• Managed merchandising team in Asia, Vietnam, China, Indonesia, Thailand and Malaysia.
• Prioritizing and setting goals for peels, establishing training and work goals for the team.
• Presentation and exhibition in Japan Show and Fair.
• Lead the evaluation and qualification process of suppliers.
• Negotiate pricing based on buying volumes.
• Plan and arrange overseas visits for Buyers.

Best Achievements
Develop best selling computer tables made in Malaysia – Year 1999.

1990 – 1995 Novena Private Limited/ Singapore Sales Manager
Retailing and Furnishing Company in Singapore. Import and sell low, middle and high end furniture to end users.
• Managed headquarters showroom sales.
• Managed Logistic planning of delivery to Customers.
• Set up showroom and exhibition.
• Collection of funds from Showroom.
• Planning of weekly A & P.

EXPERTISE IN WOOD►

 I have a strong working experience with many hard and soft woods, good understanding of american wood grading system in FAS F1F, #1 Common, #2a common, #2b common, #3a Common, and #3b common; I am very knowledgeable with regards to teak, american alder, aspen, baswood, hackberry, elm, pecan, sassafras, sycamore, tupliwood, willows, rosewood, ash, birch, cedar, cherry, mahogany, oak, zebrawood, walnut, maple pine, fir, elm, poplar and redwood.
 I understand the differences between hardwood and softwood species including why different properties of wood species from different location or countries react differently due to their surrounding environment.
 How and why logs are kept wet for days before being cut into veneers first then cut into different sizes, different cutting methods according to grain direction, kiln-dry using different methods depending on what the mills have and dried to different moisture degree depending on the species, how veneers are being joined together, the way it should be joined according to grain direction.
 How MDF and plywood is being made and glued together and what is a good MDF and plywood.
 I have been trained in the wood finishes of oil, wax, polyurethane, shellac, lacquer, lamination, veneer, varnish, water-based and top coated and the drying process time for different finish needed.
 I also understand wood construction like using different wood joints; including butt, rabbeted, tongue and groove, mortise and tendon, doweled and dovetailed joints.

SPECIAL SKILLS►

 Highly independent and very strong in project, warehouse, supply chain, product and operational management and very resourceful in purchasing in local and international level.
 Very knowledgable in cut&sew, fabric, foam, metals, aluminum, powder coating, dyes&finishes, plastic injection and CPSIA standard
 Spent more than 10 years in sourcing in china and 17 years sourcing globally
 Valid Chinese Driving License

EDUCATION►

Year School Qualification Pass
1991-1993 Charter Institute of Marketing CIM Passed
1989-1990 Anglo Chinese Junior College “A” Level B Grade
1984-1988 St Joseph Institution “O” Level A Grade
1977-1998 De La Salle Catholic School PSLE B Grade

 
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