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Most Recent Furniture Industry Sales Education Articles

Scary Retail Stories
Volume 147 NO.3 May/June,  Furniture World Magazine

Best ways to avoid situations that may lead to customer injuries; physical, emotional and financial.

Who Wants To Greet a Millionaire?
Volume 147 NO.3 May/June,  Furniture World Magazine

Five steps to help retail sales associates serve customers like millionaires so they might become one.

Furniture-Industry-Sales-Education Articles

Published 2004 - 2017

Who Wants To Greet a Millionaire?  - 6/1/2017

Five steps to help retail sales associates serve customers like millionaires so they might become one.  

Scary Retail Stories  - 6/1/2017

Best ways to avoid situations that may lead to customer injuries; physical, emotional and financial.  

Better Bedding & Mattress Sales: Set Misinformed Customers Straight  - 3/29/2017

Best ways to help the uninformed and misinformed to make the right purchase decisions.  

Better Bedding & Mattress Sales: Selling Sleep  - 12/28/2016

Where does sleep deprivation fit into a sales narrative that emphasizes comfort and good, restful sleep?.  

Clarifying & Confirming  - 12/28/2016

These two sales skills help to demonstrate that the salesperson has respect for the shopper’s thoughts and feelings.  

Better Bedding & Mattress Sales: I Object Again!  - 11/29/2016

Here we will present a number of specific objections furniture and bedding customers can and will bring up.  

Better Bedding & Mattress Sales: I Object!  - 9/30/2016

Responding correctly to customer objections is a powerful and productive sales skill. Here’s how to do it right.  

Dead End Selling Techniques  - 9/30/2016

A list of 25 traits, attitudes and poor practices RSAs practice that will contribute to failure on the retail sales floor.  

Editor's Corner  - 9/30/2016

The Power of Coaching and Grit in Retail Sales  

Retail Bedding & Mattress Sales: Closing The Sale  - 7/7/2016

The start of Closing is the Presentation Step. Here’s how to do it right.