The Furniture Training Company Releases New Retail Management Essentials Course
Furniture World News Desk on
3/19/2018
The Furniture Training Company, a provider of cloud-based sales training for the home furnishings industry, recently announced the release of its new course, Retail Management Essentials. It was designed and developed by training and industry experts to teach new and experienced home furnishings owners and managers to run a retail store in smart and effective ways.
“We’ve been struck by the lack of good training options for retail managers,” said Mike Petersen, President of The Furniture Training Company. “They get handed a large responsibility with very little training and support. Managing a store is difficult and requires some very specific skills and tools. Retail Management Essentials teaches skills that don’t get covered anywhere else.”
“This training is absolutely awesome,” said Mike Norris of Gallery Furniture in Houston Texas. “It’s the perfect training tool for new and current managers who have to run a furniture or mattress store of any size.”
Retail Management Essentials includes 14 interactive, cloud-based lessons and dozens of useful tools and resources. Store owners and managers will learn many critical management tasks including how to:
- Recruit, hire, and onboard new employees
- Discipline and terminate underperforming employees
- Analyze employee and sales team performance
- Effectively train and coach employees
- Conduct effective sales team and business meetings
- Prepare the store and staff for customers
More about the Furniture Training Company (FTC): Since 2009 FTC has trained nearly 25,000 salespeople from more than 1,000 retail locations. FTC’s parent company, LetterPress Software, Inc. was founded in 1997 and has designed and developed training solutions for such notables as Klaussner, Guardsman, The U.S. Dept. of Agriculture, 4-H, BoysTown, Kaplan, and Ernst & Young.