Volume 144 NO.3 May/June
By Russell Bienenstock
T his edition includes several useful articles that deal with the topic of managing change in retail organizations.
David McMahon discusses one of the best places to get game-changing ideas. Karen Florence explains how to effectively motivate associates and employees to do things differently. Joe Capillo and Rene’ Johnston-Gingrich look at common reasons why change initiatives fail, plus give practical advice on how to keep them moving forward.
Often, organizational change is the result of exposure to big ideas that can transform the nature of a business and how its employees, customers and supplers interact.
Other times, change can be fostered by something as small as a shift in attitude, a word of encouragement, or a smile. So while you are looking for those necessary game-changing ideas, also consider small actions that can create subtle tipping points in the way people interact, business policies are implemented and profitability enhanced. Just as a slight breeze can move a sailboat becalmed, so can the taming power of the small help move organizations in new directions.
Russell Bienenstock is Editor-in-Chief of Furniture World Magazine, founded 1870. Comments can be directed to him at firstname.lastname@example.org.
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