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Consumer Reports Readers Rank Kingsdown High In Customer Satisfaction

Furniture Industry News Update - Furniture World Magazine
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Article Summary: The results are from Consumer Reports National Research Center's 2012 Annual Questionnaire which included a section asking subscribers about their new mattresses purchased between. 2007 - 2011.


In Consumer Reports’ August 2012 issue, readers rated Kingsdown brand mattresses higher in “overall satisfaction” above leading several bedding producers.

The results are from Consumer Reports National Research Center's 2012 Annual Questionnaire which included a section asking subscribers about their new mattresses purchased between. 2007 - 2011. The reader score reflected overall satisfaction with a specific brand.

“Kingsdown uses information from new sleep research and incorporates cutting edge technology into every mattress we make,” said Kingsdown President, Frank Hood. “We refer to this process as the ‘science of sleep’ and we believe it gives us an edge over other brands on the market. For over 100 years, our organization has been built around doing all we can to satisfy consumers’ need for a better and more restorative night’s sleep. The fact that Consumer Reports readers rated the Kingsdown brand higher that some of our most esteemed competitors reinforces our leadership position within the bedding industry.”

The world's largest independent product-testing organization, Consumer Reports uses its more than 50 labs, auto test center, and survey research center to rate thousands of products and services annually. Founded in 1936, Consumer Reports has over 8 million subscribers to its magazine, website and other publications.

Kingsdown, Inc. founded in 1904 and headquartered in Mebane, North Carolina, USA is a manufacturer of premium mattress systems serving leading retailers across the United States and in more than 20 countries. Each product is manufactured using handcrafted techniques combined with state‐of‐the‐art research, materials and equipment. Research and development, training and distribution facilities, as well as two manufacturing facilities, are also headquartered in Mebane. International offices are located in Bangkok, Thailand and Tokyo, Japan. Additional manufacturing and distribution centers are located in Winchester, VA; Muskogee, OK; Lakeland, FL; Stockton, CA; Toronto, Calgary and Vancouver, Canada; Derby, United Kingdom; Kuala Lumpur, Malaysia; Istanbul, Turkey; and Melbourne, Brisbane and Perth, Australia. For more information, visit www.kingsdown.com.

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