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Artistic Sensations Internet Furniture Sales Tip #4: The Trial Close: Overcoming Objections

Furniture Industry News Update - Furniture World Magazine
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by Kim Gellman

Did you know that a large percentage of people go to websites, pick out an object, add them to the shopping cart and then never buy them?

It could be because they had a change of heart or decided they didn't want to buy the product for some unknown reason. What should your website do? This could be a good place for a pop-up window inviting them to email you if they have a question about the products.

This is another good place to have an online chat service. This is a crucial point of the sale - where most sales are lost. You want to make sure that your customer has the best information they need to make a purchase.


About Kim Gellman: Kim Gellman, owner of Artistic Sensations, sells kids bedding and furniture online and has been in business for 15 years.

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